Webinar: Customer Service for Healthcare – Polish for Your Practice


Customer Service for Healthcare
Polish for Your Practice

This complimentary webinar presents customer service tips for healthcare professionals who want to start every patient interaction on a positive note. When patients call the practice, arrive at office, and interact with staff, they form either positive or negative impressions about quality of care they’ll receive and level of customer service.This webinar shares tips to welcome and connect with patients so they anticipate great customer service.

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    I always thought telling cancer patients the facts would calm their emotions. Now I understand why they didn’t hear me, and I have a better approach.
    –Dr. R., National Health Service

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