Internal Customer Service Training
Internal Customer Service Savvy
Our customized Internal Customer Service workshops instill principles of internal customer service, communication, inter-departmental support, problem solving, productivity and motivation.
- Improve workflow efficiency and productivity
- Improve communication and internal customer service practices
- Reduce friction and conflict
- Meet organizational goals
- Cut operating costs
Our Program Helps You
- Break down ‘silo mentality’
- Solve problems that compromise external customer service
- Focus on priorities and problem solving rather than conflict
- Turn complaints into improvements
- Improve workplace cooperation, productivity and morale
Assess Your Internal Customer Service I.Q. →
How the program works
This program is highly interactive with group assessments, interactive processes, discussion, and action planning.
At the end of this program
Employees will work together more productively, communicate more proactively, practice better internal customer service, enable superior external customer service, and identify opportunities for cost savings.
See program details:
Internal Customer Service Workshop →
Time and money well spent. My most difficult internal customers are now remarking on how my group now goes ‘over the top’ to help.
Read our case study on how this seminar cut client costs:
What is Internal Customer Service →
To learn how this program will benefit your organzation call 415.929.8110 or email@donnaearltraining.com
