Management Skills for the New Manager
Stepping Up to Management

Management Skills for the New Manager is an on-site two-day skill building seminar covering the basics of supervision and management for the new supervisor or manager: communication skills, delegation, coaching and motivation of self and employees. This seminar has been developed during the past 16 years to address issues facing the over 100,000 managers who have been interviewed and participated in the program.

COURSE DESIGN:		On-site, two day workshop. Highly interactive with facilitated group learning, small group activities, assessments, role plays, and lecture.
WHO SHOULD ATTEND:		New supervisors or managers with one year or less experience, or those who will soon be promoted.
COURSE CONTENT:		Understanding new role as supervisor/manager Listening skills Communication skills Giving feedback Reinforce importance of people skills Understand different work styles Basics of coaching skills Effective delegation Keys to effective motivation Time management strategies
YOU WILL LEARN:		How to manage new role as supervisor/manager Effective listening techniques Communication strategies to reduce miscommunication Delegation skills to get work done right Motivation strategies to increase productivity How to coach optimal performance How to manage time and work smarter

"I have so much more confidence. Having clear guidelines and action steps really helps. Thanks for a motivating experience!"